Shipping Info & FAQ's

Where do we ship?

We ship our nail wraps from our headquarters in Ontario Canada to all countries, excluding Belarus and Russia where postage has been temporarily suspended.

 

When will my order arrive?

We do our best to fulfill and mail out orders the same day but please allow up to 48 hours for handling.

Canada: 2 business days handling and approximately up to 3-9 business days for shipping.

United States: 2 business days handling and approximately up to 6-10 business days for shipping.

International: 2 business days handling and up to 7-15 business days for shipping.

 

How much is shipping?

We offer flat rate shipping for Canada and the United States! International shipping costs will vary on your order size.

Canada: $1

United States: $2

International: $3-$5

Large orders may be shipped in 2 or more envelopes to be sent as standard mail.  

What is your refund policy?

We offer a 30-day return policy. Please use our Contact Us page to start the process. 

 

How do I know my information is safe?

We use Shopify, one of the world’s largest and trusted e-commerce platforms to work with us for all the monetary details. Shopify has many levels of security and encryption in place to protect your information.

 

Why have I not received any order confirmation details?

We send out an order confirmation email immediately after you place your order and also a shipping notice email when we have fulfilled your order. If you do not receive your order confirmation, it is possible you may have input your email incorrectly. Please use our Contact Us page and we will fix it for you!

 

International Customs Disclaimer:
Import duties, taxes, and fees are not included in the product price or shipping and handling cost. These charges are the buyer’s responsibility as we are only charging the transportation fee for your order.

 

Below is an image of our nail wrap sizes in millimeters: